15th Mar: World Consumer Rights Day
The consumer movement marks 15th March with World Consumer Rights Day every year, as a means of raising global awareness about consumer rights and needs. Celebrating the day is a chance to demand that the rights of all consumers are respected and protected, and to protest against market abuses and social injustices which undermine those rights.
- 2021: Tackle Plastic Pollution
- 2020: The Sustainable Consumer
- 2019: Trusted Smart Products
- 2018: Making Digital Marketplaces Fairer
If you purchase goods and services for personal use, you are a consumer. There is a good chance that as a consumer, you have probably had a bad experience. Maybe you bought a new product that broke within months of buying it. Or, maybe you hired someone to do a service but they failed to meet your needs.
Examples of consumer rights include the right to:
- have access to basic goods and services necessary for survival
- protect themselves from hazardous products or services
- information about products and services
- choose from a variety of quality products and services
- voice a complaint about a product or service
- consumer education and representation
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